Effective Date: 07/10/2024
This privacy policy (the “Privacy Policy”) discloses how Litigize, Inc. (“Litigize,” “we,” “our,” or “us”) collects, uses, and shares information about you as well as your rights and choices about such use and sharing, and applies to your use of our websites, web applications, mobile applications, and any other online service locations that post a link to this Privacy Policy (collectively, the “Service”) or offline location that provides a copy of this Privacy Policy.
If you use our Service or interact with us offline, we will collect, use and disclose your personal data as described in this Privacy Policy. If you do not want us to use your personal data as described in this Privacy Policy, please discontinue use of the Service.
If you are contacting us about a potential claim, we will request certain information from you as described in more detail below. You may always choose not to provide the requested information, but if you do not provide the information you will not be contacted regarding the merits of your potential claim. You can access, update, or remove any information you submit to us about a potential claim, or request at any time that we not share it with our law firm clients, by emailing contactus@litigize.com.
If you are a California resident, Nevada resident, or Colorado resident, please see the additional disclosures at the end of this Privacy Policy. If you have any questions about our privacy practices, please contact us as set forth in Section 8 below.
It is important that you read and understand this entire Privacy Policy before using the Service. The full provisions, not the headings, govern.
“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an identifiable individual. Personal information includes “personal data” as that term is defined in applicable privacy laws, as further described in Sections 9-11 of this Privacy Policy. Personal information does not include publicly available information; lawfully obtained, truthful information that is a matter of public concern; information that has been de-identified; or aggregate consumer information. We may disclose non-personal information, such as aggregated user statistics, to third parties. Our use of aggregated, anonymized, and de-identified data is not subject to this Privacy Policy.
The categories of personal information we may collect include:
Because of the overlapping nature of these categories, some personal information we collect may be reasonably classified under multiple categories.
We collect information you provide, such as when you submit a potential claim for review. We may use service providers (“Service Providers”) to collect this information. The categories of information we collect and have collected in the last 12 months include:
You may choose to voluntarily submit other information to us through the Service that we do not request, and in such instances you are solely responsible for such information.
We automatically collect information when you use the Service. We may use Service Providers to collect this information. Categories include Service use data (pages you visit, emails and advertisements you view, time of day you browse, referring and exiting pages); device connectivity and configuration data (type of device or browser, operating software, internet service provider, regional and language settings, and device identifiers such as IP address); and location data, including imprecise location data such as location derived from an IP address or data that indicates a city or postal code level.
We use various current and later-developed technologies to collect this information (“Tracking Technologies”), including:
Most browsers accept cookies by default. You can instruct your browser to decline or delete cookies through its settings. If you use multiple browsers on your device, you must instruct each separately. Your ability to limit cookies is subject to your browser settings and limitations. Our websites implement measures to help ensure we do not use cookies for individuals accessing our services from Connecticut, Nevada, or Washington.
We also collect information from other sources, including publicly available sources (such as internet searches) and social media platforms. To the extent we combine information from other sources with information we have collected through the Service, we will treat the combined information in accordance with this Privacy Policy, plus any additional restrictions imposed by the source of the data.
We collect and use your information to conduct a preliminary analysis of your potential claims and to provide intake and, where applicable, prelitigation services. We may contact you to verify your information and further explore your potential claims. Other business purposes for collecting and using information include to:
We may use information that does not identify you (including information that has been de-identified or aggregated) without obligation to you except as prohibited by applicable law.
We share information we collect in accordance with the practices described in this Privacy Policy. Entities to whom we share and have shared information with in the last 12 months include:
We may share a user’s phone number with a data partner to obtain more information about a user’s identity. For example, we may use a look-up service to verify that a user’s name matches the name submitted on a web form. You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to us or its service provider for the duration of your business relationship, solely to help us identify you or your wireless device and to prevent fraud.
Social Media and Technology Integrations. Our Service may contain content from and hyperlinks to websites, locations, platforms, and services operated by other parties. These services may use Tracking Technologies to independently collect information about you. Information collected by other parties remains subject to their own policies and practices. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.
We may use analytics services, such as Google Analytics, to help us understand and analyze how you access and use the Service. We may also work with agencies, ad networks, advertisers, and other technology services to place advertisements about our products and services on the Service and on other services, including platforms such as Google and Facebook.
As part of this process, we and other parties may incorporate Tracking Technologies as described in Section 1(c) on our Service (including in our emails and advertisements) and other services. Some of these technologies track your activities across time and services for purposes of associating the different devices you use and delivering relevant ads and/or other content to you on the Service and other services after you have left the Service (“Interest-Based Advertising”).
We may also use audience matching services to reach people (or people similar to people) who have visited our Service or are identified in one or more of our databases (“Matched Ads”). This is done by incorporating a pixel from the technology service on our own Service or uploading data (such as the email address you provided when submitting a potential claim) to the technology service, which then matches common factors between our data and theirs.
You can opt out of your data being used by Google Analytics through cookies by visiting https://tools.google.com/dlpage/gaoptout and downloading the Google Analytics Opt-out Browser Add-on.
Where we work with other parties to engage in Interest-Based Advertising, these parties may be members of the Digital Advertising Alliance (“DAA”) and/or the Network Advertising Initiative (“NAI”). To learn more about the DAA’s Self-Regulatory Program and your opt-out options, visit https://www.aboutads.info/choices. To learn about the NAI and your opt-out options, visit https://www.networkadvertising.org/choices/.
To opt out of us using your data for Matched Ads, contact us as set forth in Section 8 below and specify that you wish to opt out of Matched Ads. Any opt-outs only apply to the specific browser or device from which you opt out.
You may access, update, or remove any information you have submitted to us about a potential claim, or request that we do not share it with our law firm clients, by emailing contactus@litigize.com. We will respond to your request within ten (10) business days. Before providing information, correcting inaccuracies, or deleting any information, we may ask you to verify your identity. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Any request to stop sharing with our law firm clients will not affect information previously shared, and questions regarding their use of your data should be directed to them.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
When you provide your phone number and consent to receive text messages, we use it to send intake follow-up, case-status updates, and related service communications. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, and you can get help by replying HELP. Consent to receive text messages is not a condition of any purchase or service.
You can opt out of receiving promotional emails from us at any time by following the unsubscribe instructions in any email, or by emailing us at contactus@litigize.com with “UNSUBSCRIBE” in the subject line. You cannot opt out of non-promotional emails, such as those about your account, transactions, servicing, or ongoing business relations.
You can opt out of receiving calls to your phone number at any time by requesting opt-out during any call you receive from us or by contacting us as set forth in Section 8 below. Your opt-out is limited to the email address and phone number used and will not affect subsequent subscriptions.
Certain states provide residents with rights with respect to their personal information, including residents of California, Colorado, and Nevada as detailed in Sections 9-11. Any request you submit is subject to identification and residency verification as permitted under applicable law, and to certain other procedural requirements. All requests are subject to certain exceptions under applicable law. If you are a visually impaired customer, a customer with another disability, or a customer who seeks support in another language, you may access your privacy rights by emailing contactus@litigize.com.
Except where otherwise noted, we will respond to your request within forty-five (45) days after receipt, and we reserve the right to extend the response time by an additional forty-five (45) days when reasonably necessary, with notice to you within the first forty-five days. In some jurisdictions, an authorized agent may submit a request to exercise your rights on your behalf.
How to submit a request. Send your request using one of the following methods:
Email: contactus@litigize.com
Mail:
Litigize, Inc.
Attention: Data Privacy
613 Crescent Circle, Suite 200
Ridgeland, MS 39157
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, manifestly unfounded, or otherwise permitted under applicable law. Depending on applicable law, you may be limited in how many verifiable consumer requests you make within a twelve (12) month period. If we have collected information on your minor child, you may exercise the above rights on behalf of your minor child. In some jurisdictions, you may designate an authorized agent to submit a request on your behalf, and we may require proof of the agent’s authorization and verification of the agent’s own identity.
A rights request must include sufficient information to reasonably verify you are the person about whom we collected personal information, including at minimum your first and last name, phone number, and email address. We cannot respond to your request if we cannot verify your identity or authority to make the request. You are not required to create an account with us to submit a request. We will deliver our written response by mail or electronically, at your option.
We implement and maintain commercially reasonable administrative, physical, and technical security measures designed to prevent the loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction of your information. We carefully limit access to the database in which your information is stored. We share and transfer your information only in the ways set forth in this Privacy Policy. Nevertheless, transmission via the internet is not completely secure, and we cannot guarantee the security of your information.
The Service is not directed to children under eighteen (18) years of age. Litigize, Inc. does not knowingly collect personal information as defined by the U.S. Children’s Online Privacy Protection Act (“COPPA”) from children. If you are a parent or guardian and believe Litigize, Inc. has collected such information, please contact us as set forth in Section 8 below. We do not knowingly “sell,” as that term is defined under the CCPA, the personal information of minors under 16 years old who are California residents.
We are based in the U.S., and the information we collect is governed by U.S. law. If you are located outside of the U.S., please be aware that the information we collect may be transferred to, stored, used, and otherwise processed in the U.S. and other jurisdictions in accordance with this Privacy Policy, and you agree to such processing. Data protection laws in the U.S. and other jurisdictions may differ from those of your country of residence.
We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy. Your continued use of our Service indicates your consent to the Privacy Policy then posted. If the changes are material, we may provide you additional notice to your email address.
If you have any questions or comments about this Privacy Policy, our data practices, or our compliance with applicable law, please contact us:
Email: contactus@litigize.com
Phone: 769-312-1084
Mail:
Litigize, Inc.
Attention: Data Privacy
613 Crescent Circle, Suite 200
Ridgeland, MS 39157
If you have a disability and would like to access this Privacy Policy in an alternative format, please contact us at contactus@litigize.com.
Nevada law (NRS 603A.340) requires each business to establish a designated request address where Nevada consumers may submit requests directing the business not to sell certain kinds of personal information that the business has collected or will collect about the consumer. A sale under Nevada law is the exchange of personal information for monetary consideration by the business to a third party for the third party to license or sell the personal information to other third parties. If you are a Nevada consumer and wish to submit a request relating to our compliance with Nevada law, please contact us as set out in the Contact Us section above.
This California Privacy Notice provides additional information regarding the personal information about California residents that we collect, how we use it, what sources it is derived from, who we disclose it to, and California residents’ rights and our responsibilities under the California Consumer Privacy Act and its amendments in the California Privacy Rights Act (“CCPA”), and other relevant California laws and regulations.
The CCPA provides California residents with rights to receive disclosures regarding the collection, use, and disclosure of personal information, as well as rights to access, correct, delete, and restrict the sale, use, and disclosure of certain personal information we collect about them. California residents also have the right not to receive discriminatory treatment for the exercise of these rights.
This section applies to any California residents about whom we collect personal information from any source, including through the use of the Service, by engaging with our services, or by communicating with us electronically, in paper correspondence, or in person. “Personal information” also includes personal information as described in California Civil Code Section 1798.80(e).
“Publicly available information” includes information made available from federal, state, or local government records; information that we have a reasonable basis to believe is lawfully available to the general public; and information made available by a person to whom the consumer has disclosed the information without restricting it to a specific audience.
In the past 12 months, we have collected the following categories of personal information listed in the CCPA, as detailed in Section 1: Identifiers, Customer Records, Commercial Information, Internet or Other Electronic Network Activity Information, Geolocation Data, Audio/Electronic/Visual or Similar Information, Professional or Employment-Related Information, Education Information, Characteristics of Protected Classifications, and Inferences. Certain information we collect constitutes “sensitive personal information” under California law, including personal data concerning health (mental and/or physical health condition or diagnosis) and the content of your communications through the Service.
We may collect or use personal information for the purposes identified in Section 1. To the extent we collect sensitive personal information, it may be used for all of these purposes.
The categories of sources we collect personal information from include: you (including via your use of the Service); our service providers; and our business partners and others, including those that may promote or offer services of interest to you.
We may “sell” or “share” certain personal information with third-party partners as part of targeted advertising initiatives. These disclosures may constitute “selling” and/or “sharing” under California law, even though we do not receive monetary payment for sharing or disclosing personal information to these third parties.
The categories of third parties with whom we may share your personal information include third-party advertising and marketing platforms for the limited purpose of providing tailored digital advertising, and our law firm clients for the purpose of evaluating and representing you in connection with your potential claim. We disclose the following categories of personal information for commercial purposes: Identifiers, Characteristics of Protected Classifications (except disability information), Commercial Information, Internet or Other Electronic Network Activity Information, Geolocation Data, and Inferences.
We will not collect additional personal information from you or use your personal information for additional purposes that are incompatible with our original purpose for collection without providing you notice.
We retain your personal information, including sensitive personal information, for as long as reasonably necessary to provide you with the services you have requested, as required by law, as required to achieve any of the purposes listed in Sections 1 and 2, or until you exercise your privacy rights. Retention periods are based on the length of our ongoing relationship with you, legal obligations, and our legal position including applicable statutes of limitations and any litigation or regulatory investigations.
If you are a California resident, subject to applicable law, you have the following rights:
You may exercise or designate an agent to exercise the above rights by following the instructions in Section 3.
We may “sell” or “share” certain personal information with third-party partners as part of targeted advertising initiatives. This may constitute “selling” and/or “sharing” under California law, even though we do not receive monetary payment. We do not otherwise “sell” personal information as defined under California law. To opt out of the sharing of data gathered when you visit our website for cross-context behavioral advertising, contact us using the information in Section 3.
We do not offer financial incentives involving the collection of personal information through the Service at this time. Should we offer any financial incentives in the future, we will update this Privacy Policy and notify you.
This Colorado Privacy Notice provides additional information regarding the personal data about Colorado residents that we collect, how we use it, what sources it is derived from, who we disclose it to, and Colorado residents’ rights and our responsibilities under the Colorado Privacy Act (“CPA”) and other relevant Colorado laws and regulations.
The CPA provides Colorado residents with rights to receive disclosures regarding the collection, use, sale, and sharing of personal data, as well as rights to delete, correct, and affirmatively consent to the use, disclosure, and sale of certain personal data. Colorado residents also have the right not to receive discriminatory treatment for exercising these rights.
This section applies to any Colorado residents about whom we collect personal data from any source, including through the use of the Service, by engaging with our services, or by communicating with us. “Publicly available information” means information lawfully made available from federal, state, or local government records, or widely distributed media, and information that we have a reasonable basis to believe the consumer has lawfully made available to the general public.
We may collect, use, and disclose personal data from or about you as described in Section 1. Certain information we collect constitutes “sensitive data” under Colorado law, including personal data concerning health (mental and/or physical health condition or diagnosis).
We may collect or use personal data for the purposes identified in Section 1. To the extent we collect sensitive data, it may be used for all of these purposes.
The categories of sources we collect personal data from are described in Sections 1 and 2.
We may “sell” certain personal data with third-party partners as part of targeted advertising initiatives. These disclosures may constitute a “sale” under Colorado law, even though we do not receive monetary payment.
The categories of third parties with whom we may share your personal data include third-party advertising and marketing platforms for the limited purpose of providing tailored digital advertising, and our law firm clients for the purpose of evaluating and representing you in connection with your potential claim. We disclose the following categories of personal data for commercial purposes: Identifiers, Characteristics of Protected Classifications (except disability information), Commercial Information, Internet or Other Electronic Network Activity Information, Geolocation Data, and Inferences.
We retain your personal data, including sensitive data, as detailed in Section 10(e) above.
If you are a Colorado resident, subject to applicable law, you have the following rights:
You may exercise or designate an agent to exercise the above rights by following the instructions in Section 3.
